Privacy policy
Effective Date: August 10, 2026
Website: ruporajewels.com
Business: Jewelry & Watch
Email: rupora.jewels@gmail.com
Phone: 8710007179
Business Address: Purbomadnipur, Bhabanipur, Debhoge, Haldia, West Bengal – 721657, India
At ruporajewels.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.
By accessing or using ruporajewels.com, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information necessary to provide our services.
Personal Information
Depending on how you interact with our website, we may collect:
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Full name
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Billing and shipping address
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Mobile or telephone number
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Email address
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Order details
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Payment-related information
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Product preferences
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Customer service communications
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Information voluntarily submitted through forms or messages
We only request information that is reasonably necessary for operating our online Jewelry & Watch store and processing customer orders.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Website interaction information
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Date and time of visits
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Referring website
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General location information derived from technical data
This information may be used to understand website performance, improve our services, and provide a better shopping experience.
2. How We Use Your Information
We may use collected information for legitimate business purposes, including:
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Processing and fulfilling orders.
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Confirming orders and delivery information.
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Providing shipping and tracking updates.
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Responding to customer inquiries.
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Providing customer support.
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Processing payments through applicable payment providers.
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Preventing fraudulent or unauthorized transactions.
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Improving our products, website, and services.
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Maintaining website security.
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Managing returns, refunds, cancellations, and exchanges.
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Sending important service-related communications.
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Providing promotional communications where permitted by applicable law.
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Understanding customer preferences and website usage.
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Maintaining business and transaction records.
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Complying with applicable legal and regulatory requirements.
We do not use your personal information for purposes unrelated to our business operations unless permitted by law or you have provided appropriate consent.
3. Order and Payment Information
When you purchase Jewelry or Watches from ruporajewels.com, information such as your name, contact details, delivery address, selected products, and order amount may be required to complete the transaction.
Payments may be processed through third-party payment gateways or financial service providers. Depending on the payment method, payment providers may independently process payment information under their own privacy policies and security practices.
ruporajewels.com does not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or banking credentials on its website servers.
Customers should never share OTPs, UPI PINs, passwords, or other confidential payment credentials with anyone claiming to represent ruporajewels.com.
4. Cash on Delivery
If Cash on Delivery is available for your order, we may collect your name, phone number, and shipping address to verify and deliver the order.
We may contact you by phone, SMS, WhatsApp, or other available communication methods to confirm COD orders and coordinate delivery.
5. Cookies and Similar Technologies
ruporajewels.com may use cookies and similar technologies to improve website functionality and customer experience.
Cookies may help us:
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Keep shopping cart information available.
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Remember certain preferences.
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Understand website traffic.
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Improve website performance.
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Analyze visitor behavior.
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Provide relevant website features.
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Support advertising and marketing activities where applicable.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Analytics and Website Performance
We may use analytics and similar technologies to understand how visitors use our website.
Analytics information may help us identify:
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Popular products
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Frequently visited pages
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Website navigation patterns
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Technical issues
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General traffic trends
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Device and browser compatibility
This information helps us improve the overall shopping experience.
7. Marketing and Promotional Communications
With appropriate permission where required, we may use your contact information to send information about:
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New Jewelry collections
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New Watch collections
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Special offers
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Discounts
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Seasonal promotions
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Product launches
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Shopping updates
You can request to stop receiving promotional communications at any time by contacting us at rupora.jewels@gmail.com or using an available unsubscribe option.
Even after opting out of marketing messages, you may continue to receive essential transactional communications relating to existing orders, payments, shipping, returns, or customer service.
8. Sharing of Personal Information
We respect your personal information and do not sell or rent your personal information as a standalone commercial product.
Information may be shared with trusted service providers when necessary to operate our business, including:
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Payment processors
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Courier and logistics companies
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Website hosting providers
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Technology service providers
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Analytics providers
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Customer support services
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Marketing service providers
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Fraud prevention and security services
These parties may receive only the information reasonably necessary to perform their services.
We may also disclose information where required to comply with applicable law, legal processes, court orders, governmental requests, or to protect the rights, safety, property, and security of ruporajewels.com, our customers, or others.
9. Shipping and Delivery Information
To deliver your order, we may provide relevant customer information to courier and logistics partners.
This may include:
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Customer name
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Delivery address
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Phone number
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Order information
The information is used for purposes such as shipment processing, delivery coordination, address verification, and customer contact.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
Customers are also responsible for protecting their own account credentials and devices.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
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Complete transactions
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Provide customer support
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Maintain business records
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Handle returns and refunds
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Resolve disputes
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Prevent fraud
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Meet legal, tax, accounting, or regulatory requirements
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.
12. Third-Party Websites and Services
Our website may contain links, payment options, advertisements, social media features, or other integrations provided by third parties.
Third-party websites and services operate under their own privacy policies. ruporajewels.com is not responsible for the privacy practices, content, security, or policies of websites that we do not control.
We encourage customers to review the privacy policies of third-party services before submitting personal information to them.
13. Children's Privacy
ruporajewels.com is intended for general consumers and is not specifically designed to collect personal information from children.
We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us so that we can review the matter and take appropriate action.
14. Fraud Prevention and Security
We may use personal and transaction information to identify, investigate, and prevent:
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Fraudulent orders
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Unauthorized transactions
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Payment abuse
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Fake or suspicious customer activity
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Website attacks
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Other security threats
Where necessary, information may be shared with payment providers, delivery partners, fraud prevention services, legal authorities, or other relevant parties.
15. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, which may include:
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Requesting access to personal information we hold about you.
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Requesting correction of inaccurate information.
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Requesting deletion of information where legally applicable.
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Requesting information about how your data is used.
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Withdrawing consent where processing is based on consent.
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Opting out of certain marketing communications.
Requests should be sent to rupora.jewels@gmail.com.
We may need to verify your identity before processing certain privacy requests in order to protect customer information from unauthorized access.
16. Accuracy of Information
Customers are responsible for providing accurate and up-to-date information when placing an order or communicating with us.
Incorrect name, address, phone number, or email information may result in delivery delays, failed deliveries, or difficulties processing your order.
If you notice an error in your information, please contact us as soon as possible.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or applicable legal requirements.
When changes are made, the updated policy will be published on this page with a revised effective date.
We encourage customers to review this page periodically to remain informed about how their information is handled.
18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Rupora Jewels
Website: ruporajewels.com
Email: rupora.jewels@gmail.com
Phone: 8710007179
Address: Purbomadnipur, Bhabanipur, Debhoge, Haldia, West Bengal – 721657, India
Business Category: Jewelry & Watch
We will make reasonable efforts to review and respond to privacy-related inquiries within a reasonable period.
19. Consent
By using ruporajewels.com, you acknowledge this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
If you do not agree with this Privacy Policy, you should discontinue using the website and contact us if you have questions regarding your personal information.
Last Updated: August 10, 2026